If you live in Solon or Twinsburg, Ohio (or the surrounding areas of Aurora, Glenwillow, Bedford, Hudson, etc.) you may very well have run across a scam. There is a company that is currently calling itself Empire Snow Removal. They offer snow removal services for residential addresses for a very reasonable price. Unfortunately this is a COMPLETE SCAM.
This “company” has been running this scam for several years under at least 2 company names. Back in 2008, I fell for this scam when they were going under the name of The Snowplow Guys. You can read the entire history here. To make a very long story short, here’s how the scam plays out:
- You get a letter in your mailbox letting you know about this service.
- You sign up for the service and pay either half up front or for the entire season (at a discount).
- The Snowplow Guys / Empire Snow Removal plows a couple of times.
- The Snowplow Guys / Empire Snow Removal simply stop showing up. They don’t return calls and they don’t refund your money. At this point, they don’t care because they’ve GOT YOUR MONEY.
Please note that I haven’t worked with these guys since that winter in 2008. However, I know it’s still an issue because that blog post I wrote back then continues to get comments to this day. And not only that, but I received the Empire Snow Removal scam letter this year as well.
PLEASE, read this post and all of the comments. You’ll see YEARS worth of complaints for multiple company names (The Snowplow Guys, Empire Snow Removal and Natural Science Landscaping) under the company owner (a gentlemen named Randy).
The address of the company is below:
7655 Richmond Road
Solon, Ohio 44139
I’ve also seen it listed as:
7655 Richmond Road
There have been several phone numbers in use over the years:
I’m writing this post to ensure that other people are not screwed over by this scammer.
PLEASE pass this post along. Post it to Facebook, share it on Twitter. I want to make sure that when someone does a Google search for either “The Snowplow Guys” or “Empire Snow Removal” this page comes up.
In case you’re curious, here’s this year’s flyer from Empire. Also, I ran across this F Rating for Natural Science Landscaping from the Better Business Bureau (BBB). Here’s the F Rating for The Snowplow Guys aka Empire Snow Removal.
If you’ve been screwed over by this guy please share your story here.