Empire Snow Removal – Solon, Ohio & Twinsburg, Ohio

Empire Snow RemovalIf you live in Solon or Twinsburg, Ohio (or the surrounding areas of Aurora, Glenwillow, Bedford, Hudson, etc.) you may very well have run across a scam.  There is a company that is currently calling itself Empire Snow Removal.  They offer snow removal services for residential addresses for a very reasonable price.  Unfortunately this is a COMPLETE SCAM.

This “company” has been running this scam for several years under at least 2 company names.  Back in 2008, I fell for this scam when they were going under the name of The Snowplow Guys.  You can read the entire history here.  To make a very long story short, here’s how the scam plays out:

  1. You get a letter in your mailbox letting you know about this service.
  2. You sign up for the service and pay either half up front or for the entire season (at a discount).
  3. The Snowplow Guys / Empire Snow Removal plows a couple of times.
  4. The Snowplow Guys / Empire Snow Removal simply stop showing up.  They don’t return calls and they don’t refund your money.  At this point, they don’t care because they’ve GOT YOUR MONEY.

Please note that I haven’t worked with these guys since that winter in 2008.  However, I know it’s still an issue because that blog post I wrote back then continues to get comments to this day.  And not only that, but I received the Empire Snow Removal scam letter this year as well.

PLEASE, read this post and all of the comments.  You’ll see YEARS worth of complaints for multiple company names (The Snowplow Guys, Empire Snow Removal and Natural Science Landscaping) under the company owner (a gentlemen named Randy).

The address of the company is below:

7655 Richmond Road
Solon, Ohio 44139

I’ve also seen it listed as:

Randy Woolfork
7655 Richmond Road
Bedford, Ohio

There have been several phone numbers in use over the years:

216-256-3764
440-232-5309
440-989-0120
440-231-4826

I’m writing this post to ensure that other people are not screwed over by this scammer.

PLEASE pass this post along.  Post it to Facebook, share it on Twitter.  I want to make sure that when someone does a Google search for either “The Snowplow Guys” or “Empire Snow Removal” this page comes up.

In case you’re curious, here’s this year’s flyer from Empire.  Also, I ran across this F Rating for Natural Science Landscaping from the Better Business Bureau (BBB).  Here’s the F Rating for The Snowplow Guys aka Empire Snow Removal.

If you’ve been screwed over by this guy please share your story here.

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10 Comments

  1. Thanks for this! I had a similar bad experience (and so did many others) from Prestige Landscaping in Mayfield / Highland Heights. They do the first few plows like a real company and then stop showing up once it stats snowing regularly.

    • Thanks for the heads up! Please pass this along. Want to make sure we reach as many people as possible! I’ll add Prestige Landscaping to the info about this page.

  2. I was interviewed about The Snowplow Guys & Empire Snow Removal for News Channel 5 (by the lovely Cristin Severance). Here’s a link to the story: http://www.newsnet5.com/dpp/weather/winter/bbb-sends-warning-about-snow-removal-service-scam

  3. Sheryl Harris of the Plain Dealer wrote a great piece for Cleveland.com just yesterday about hiring plow services: http://www.cleveland.com/consumeraffairs/index.ssf/2012/11/bbb_warns_consumers_to_check_b.html

  4. The snow plow guys are a bunch of c#$% f@#$%^&. Fuckem peice of s!@# theifs I hope they are fat

  5. If you give me an email address, I can post you the scan of this year’s flyer under GOT SNOW service. I am new home owner in SOLON and thanks to you wont be getting scammed!!

    • Amy – thank you SO much! I just hear of this year’s “GOT SNOW” scam. PLEASE send it my way so I can post it. I’ll send you an email right now. Thank you!

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