I’m a HUGE fan of grilling. I opened my grill the other day and unfortunately I found that much of the inside of my grill was rusted out. This seemed strange to me, but after talking with the folks at Char-Broil it turns out that even though it’s “stainless steel” these grills WILL rust. And it’s not just Char-Broil. After doing some research it’s basically all stainless steel with the exception of surgical grade steel that will rust. Of course, if you built a grill out of surgical grade stainless steel it’d cost you about $3,000 for your grill. In addition to the rust when I turned on the 4th burner I’m hearing the gas flow very loudly which I don’t hear with the other burners. The fine folks at Char-Broil asked for some photos of the rust so they could determine which parts to replace.
Below are a couple of videos that I shot of my grill as well. The first talks about the noise that I hear when turning on the 4th burner.
The next video actually captures the flames coming out the front of the grill after the burner had been turned on for a while.
The final video below is after I’d removed the knob… it shows the flames coming through the opening where the knob was.
So far, the folks at Char-Broil have been awesome. Looking forward to getting replacement parts for my grill and getting it back in perfect working order!
So I received my parts from Char-Broil. All told I needed about $80 worth of parts to get my grill in working order (or so I thought). They shipped all those parts to me (plus a few that were under a lifetime warranty). However, once I started taking it apart to replace the parts I realized my grill was in much worse shape that I originally thought. I ended up shipping the parts back (paying for shipping which sucked) and I’m in the process of getting a new grill. Bummer for sure, but I’m really looking forward to my new grill!