Talk About An Unprofessional LinkedIn Response

I'm An Unprofessional

LinkedIn is an incredibly powerful networking tool for professionals to connect with their colleagues, find new job opportunities and get to better know their industry.  Think of it as Facebook for professionals.  Sadly, not everyone who’s got a LinkedIn account remembers the “professional” part of that title. I ran across this in my Facebook feed last night when it was shared by a professional for which I have the utmost respect.  As I dug in … Continue reading

AirTran Airways Overbooking Fail At Akron Canton Airport

AirTran Plane

As I said in a previous post I had a couple of things happen recently that were less then stellar from a customer service perspective.  Unfortunately this one took place at my favorite airport in the world Akron Canton (CAK).  Thankfully, it had really nothing to do with the airport, and everything to do with poor customer service from AirTran Airways. The family and I recently went on what has become our yearly trip to Naples, … Continue reading

Dear Best Buy… This Is Why You’re Failing

Best Buy Customer Service Fail

Unfortunately, this is going to be the first in a series of rants that will be coming to 406.  I’ve had a few unfortunate experiences recently that I simply have to get off my chest.  In today’s day of social media, blogs, etc. this is, in my humble opinion, by far the best way to deal with poor service.  Please note that I’m not always bitter… I try very hard to also share GOOD experiences … Continue reading

Destro Swinging On The Pegs

Destro At Target

I don’t do much toy collecting these days for a variety of reasons, but I still have a love for some specific G.I. Joe characters.  My two all time favorite characters are Storm Shadow (the Cobra ninja) and his G.I. Joe counterpart Snake Eyes.  I’m such a big fan of those two characters that I’ll pick up a figure of them even if I’m not collecting the entire line. Anyhow… There’s a Storm Shadow figure … Continue reading

Drive Through – You’re Doing It Wrong

Drive-Through Fail

The concept of a drive through window is pretty neat when you think about it. You’re able to conduct your business without ever leaving the confines of your vehicle. The most well known version of the drive through is of course the fast food window. That’s pretty cool naturally, but not NEARLY as cool as a drive through beer store (one of which I have very near my home). As cool as I think that … Continue reading

Best Buy Cyber Monday Fail

Best Buy Logo

Monday was Cyber Monday and while I simply out and out refuse to do any shopping with the hordes on Black Friday I’m not necessarily opposed to letting my fingers do the shopping from the comfort of my couch. I’m in need of a new laptop so the Wife was kind enough to find a couple of online deals.  I’m not a gamer anymore so I’m essentially looking for a light, quick PC to do … Continue reading

The Best Of The 411 From 2010

Top 10 2010

These types of lists typically come out at the beginning of the year.  I’m all for giving convention the middle finger so I’m doing it in the day after St. Patrick’s Day.  Got a problem with that?  🙂  Part of why I keep this blog is as some sort of  “outlet” for my creative juices.  Another is that in this day and age this is about the only “cool” way for a guy to keep … Continue reading

Time Warner FAIL

Time Warner Cable Logo

Last night was the series finale of Lost on ABC.  We pulled together an impromptu viewing party (OK, so it was the in-laws, the wife and I, but that’s still a gathering dammit) and settled in to watch one of the most beautiful shows on TV come to an end.  That is until Time Warner Cable got involved.  The high definition feed was so bad that we eventually had to switch over to the regular … Continue reading